Booking guidelines: The guidelines established and agreed upon by the Phoenix Convention Center Department (PCCD) and the destination marketing organization (DMO) to determine whether an event qualifies as a convention event and establish when and how much space may be reserved or contracted for the event.

City: The City of Phoenix, Arizona, owner and operator of the Phoenix Convention Center, theatrical venues and parking facilities.

Convention Center: The Phoenix Convention Center West, North and South Buildings and their grounds up to the property lines.

Convention event: An event where attendance is generally limited by invitation or registration and the number of room nights is sufficient to qualify the event as a convention under the prevailing booking guidelines.

Dark day: A day for which a client has leased the space, but there is no client activity scheduled.

Destination marketing organization (DMO): A contractor hired by the City that provides marketing, solicitation and booking of regional, national and international conventions and tradeshows, and promotes tourism business for PCCD.

Director: The Director, or authorized delegate, of PCCD.

Event day or date of event: Part or all of a calendar day identified in a use agreement when the Convention Center, or theatrical venues, are occupied by the licensee, licensee’s exhibitors, contractors, delegates, paid attendees, or invited guests.

Facility guide: A document that governs the use of the Convention Center, theatrical venues and parking facilities, authorized by the Director.

Licensee: Any person, firm, association, organization, partnership, company, civic or corporate entity that enters into a use agreement with the licensor for use of space in the Phoenix Convention Center, theatrical venues or parking facilities.

Licensor: The City, in its capacity as owner and operator of the Phoenix Convention Center, theatrical venues and parking facilities.

Merchandise sales: The sale of any items including, but not limited to, t-shirts, CDs, DVDs, photos, books and other merchandise in conjunction with an event at the Convention Center, or theatrical venues.

Net square footage: The estimated usable space, which is calculated by multiplying the gross square footage by 50 percent.

Non-convention event: Any event that does not meet the definition of a convention event.

Non-event day: Part or all of a calendar day that is utilized by a licensee for move-in or move-out, dark day or other activities related to an event that are normally closed to the licensee’s delegates, paid attendees or invited guests.

Parking facilities: The parking lots, garages and other parking areas under the management of PCCD.

Performance: The presentation of an entertainment or artistic event, competition or ceremony before an audience. Examples include, but are not limited to, musicals, plays, concerts and graduations.

Phoenix Convention Center Department (PCCD): The Department of the City of Phoenix responsible for the management of the Phoenix Convention Center, theatrical venues and parking facilities.

Rental rates and policy schedule: A published document that includes rates and policy for rental of facilities.

Seasonal rate: The rate provided when any of the contracted dates fall within the period of Memorial Day to Labor Day.

Space rental charges: The charges listed in Exhibit A of the contract without accounting for any discounts or adjustments listed in the adjustments and waivers section of Exhibit A. For example, if the contract between licensee and licensor includes an adjustment or discount based on food and beverage sales/expenditures or Director waiver, the total space rental charges will not be reduced by any such adjustment/discount when calculating the total space rental charges.

Support space: Loading docks, pre-function and registration areas, show offices and rehersal, first-aid, dressing, storage and green rooms may be provided subject to availability.

Theatrical venues (also referred to as theaters): The Orpheum Theatre and Symphony Hall.

Use agreement: A written contract between the licensor and a licensee for the use of space in the Convention Center or theatrical venues. (Ord. No. G-4675, §§ 1, 2(Att. A), 2005; Ord. No. G-4872, § 4, 2007; Ord. No. G-5187, § 1, 2008; Ord. No. G-5511, § 1, 2010; Ord. No. G-5533, § 3, 2010; Ord. No. G-5894, 2014; Ord. No. G-7102, § 1, 2023)