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A. If a customer has committed one or more of the acts contained in subsection D of this section and has not taken the corrective action as required by the Planning and Development Director, the Director may impose a civil penalty of not more than 1,000 percent per billing period on the charges for all water used beginning from the date the corrective action was required and until the corrective action has been completed by the customer.

B. If a situation that would otherwise result in termination of water service is not remedied within the time provided in the notice of termination sent to the customer, the Director may install a backflow prevention assembly at the customer’s point of service delivery and bill the customer for all costs, together with all applicable penalties.

C. The Director may publish in the largest daily newspaper published in the City notice of customers who during the preceding 12-month period were in violation of any requirement of this article. The publication will also summarize any enforcement action taken.

D. In addition to any other remedy available, the Director, if requested by the Planning and Development Director, may terminate water service to a customer, if the customer does any of the following:

1. Fails to properly locate, install, test or maintain a required backflow prevention assembly.

2. Removes or bypasses a required backflow prevention assembly without the prior approval of the Planning and Development Director.

3. Allows a cross connection to occur.

4. Fails to timely submit records of tests and repairs of a backflow prevention assembly.

5. Fails to comply with the written policy on backflow prevention and cross connection on file with the City Clerk and Planning and Development Director.

6. Fails to comply with any requirements imposed on the customer by Section R18-4-215, Arizona Administrative Code.

E. Termination of water service as provided by subsection D of this section will be immediate and without prior notice if the Director determines that the customer’s water system may cause a health hazard to the public potable water supply. Otherwise, the Director will give ten days’ written notice to the service address to be terminated before termination of water service. Water service may be restored when the condition forming the basis for the termination has been remedied to the satisfaction of the Planning and Development Director. The customer must pay all costs, fees, and expenses incurred by the City, and all surcharges and penalties relating to the termination and restoration of water service, before the water service is restored. (Ord. No. G-6741, § 2 (Exh. A), 2020)