A. To establish water service, all customers must post a security deposit with the Department unless the customer has a good payment record. "Good payment record" is defined in the Deposit Policy, a copy of which is on file with the Department. The deposit will be an amount equal to the average one-month City services bill for similar types of premises for the previous 12 months. All deposits are non-interest bearing. If a customer fails to post the required deposit, the Department will not initiate or will terminate water service.

B. If a customer’s water service is suspended for non-payment, the customer must post a security deposit.

C. If the customer fails to make timely payment of the City services bill, the Department will apply the customer’s deposit to the unpaid balance. If a customer makes full and timely payments of the City services bill for 12 consecutive months, the Department will apply the deposit to the customer’s City services account balance.

D. If an account is closed at the customer’s request, the Department will refund the deposit to the customer within 60 days, minus any amounts owed to the City. (Ord. No. G-6741, § 2 (Exh. A), 2020)