The licensee must maintain an office within the City where pertinent licensee records will be available. The City has the right to inspect at any time during normal business hours all books, records, maps, plans, income records, service complaint logs, performance test results and other like materials of the licensee that relate to the licensee’s obligations under its license.

The records and any additional information that may be required by the City will be furnished by the licensee to the City upon request, and at the licensee’s own cost and expense. Access to the records may not be denied by the licensee on the basis that the records contain proprietary information. (Ord. No. G-6034, 2015)