A. Customers must post a deposit with the City if a good payment record has not been established or maintained. For purposes of this section, criteria defining what constitutes a good payment record is identified in the Department’s Deposit Policy. A copy of this policy has been published by and is on file with the Department. The deposit will be an amount equal to the average monthly City services bill for a similar type of property served in the previous 12 months. All deposits are non-interest bearing. If the customer fails to post the required deposit, sewer service will not be initiated, or it will be suspended if sewer service was initiated.

B. If a customer’s City service account is suspended for nonpayment, the customer must post a security deposit.

C. If a customer makes full and timely payments of the City services bill for 12 consecutive months, the Department will apply the deposit to the customer’s City services account balance.

D. If an account is closed at the customer’s request, the Department will refund the deposit to the customer within 60 days, less any amount owed to the City for City services. (Ord. No. G-2473, § 1; Ord. No. G-5158, § 1b, 2008; Ord. No. G-6740, § 1, 2020)